iZettle experienced a critical incident on August 13, 2025 affecting Sweden, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Sweden
Update timeline
- investigating Aug 13, 2025, 01:52 PM UTC
We are currently experiencing an issue affecting receipt generation for Zettle POS in Sweden. While sales and transactions continue to be processed as normal, merchants may be unable to generate receipts at this time. We will provide updates as soon as more information becomes available.
- resolved Aug 13, 2025, 02:23 PM UTC
This incident has been resolved. Some merchants using cash register-integrated setups were temporarily unable to generate receipts between 02:38 – 03:07 CEST.