iZettle experienced a critical incident on August 27, 2025 affecting UK and Sweden and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly
Update timeline
- investigating Aug 27, 2025, 01:02 PM UTC
Some merchants are currently experiencing issues with taking payments, our teams are working on this. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates. Thank you for your patience.
- investigating Aug 27, 2025, 01:11 PM UTC
We are continuing to investigate this issue.
- resolved Aug 27, 2025, 01:25 PM UTC
The issue has now been resolved. Our systems are fully operational again, and payments are being processed as expected. We sincerely apologise for the inconvenience this disruption may have caused.