iZettle incident

Android App Issues After Latest Update - All Markets

Minor Resolved View vendor source →

iZettle experienced a minor incident on March 31, 2025 affecting UK and Sweden and 1 more component, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 07:43 AM UTC
Resolved
Apr 02, 2025, 02:25 PM UTC
Duration
2d 6h
Detected by Pingoru
Mar 31, 2025, 07:43 AM UTC

Affected components

UKSwedenNorwayDenmarkFinlandNetherlandsGermanyFranceSpainItaly

Update timeline

  1. identified Mar 31, 2025, 07:43 AM UTC

    Some users are experiencing issues with our app on Android following the latest update. As a solution, we recommend deleting and reinstalling the app or clearing the app data and storage.

  2. monitoring Apr 02, 2025, 06:58 AM UTC

    We are currently rolling out a fix with app version 8.2.2 for this issue. Please update the app as soon as it becomes available to avoid further issues.

  3. resolved Apr 02, 2025, 02:25 PM UTC

    We have now increased the rollout to 100%. The fixed version (8.2.2) is available to all users in all markets.