iZettle experienced a critical incident on April 17, 2025 affecting Sweden, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Sweden
Update timeline
- investigating Apr 17, 2025, 12:45 PM UTC
We are currently experiencing difficulties with generating receipts in Sweden for cash register users and are working on implementing a fix as soon as possible. Our merchants will notice a delay in receipts being created after a card payment. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
- resolved Apr 17, 2025, 01:09 PM UTC
This incident has now been resolved.