iZettle experienced a minor incident on April 28, 2025 affecting UK and Netherlands and 1 more component, lasting 18h 32m. The incident has been resolved; the full update timeline is below.
Affected components
UKNetherlandsGermanyFrance
Update timeline
- monitoring Apr 28, 2025, 12:35 PM UTC
At the moment, due to a power outage affecting some regions in Europe, one of our service locations is impacted. This could result in longer waiting times when reaching out to our Customer Support. We sincerely apologise for any inconvenience this may cause. In the meantime, please visit our Help Center on www.zettle.com.
- resolved Apr 29, 2025, 07:07 AM UTC
The issue has been resolved and all services are now operating normally.