IXCloud Outage History

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IXCloud had 5 outages in the last 2 years totaling 65h 25m of downtime, averaging 0.2 incidents per month.

There were 5 IXCloud outages since January 27, 2025 totaling 65h 25m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: numonix.statuspage.io

Notice April 22, 2026

IXCloud Cataloger Delay - UK

Detected by Pingoru
Apr 22, 2026, 05:36 PM UTC
Resolved
Apr 22, 2026, 06:55 PM UTC
Duration
1h 18m
Affected: UK South
Timeline · 2 updates
  1. investigating Apr 22, 2026, 05:36 PM UTC

    We have been monitoring an issue with the UK Catalogger since 12:30 pm UK time. Calls have not been lost and we are in the process of re-cataloging recordings. There may be a delay in calls appearing in the UI.

  2. resolved Apr 22, 2026, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 22, 2026

IXCloud One-Time Verification Codes

Detected by Pingoru
Jan 22, 2026, 09:49 PM UTC
Resolved
Jan 23, 2026, 12:17 PM UTC
Duration
14h 27m
Affected: United States East
Timeline · 3 updates
  1. investigating Jan 22, 2026, 09:49 PM UTC

    Due to a current Microsoft issue, emails for one-time verification codes necessary for logging into IXCloud may not be delivered. We will continue to monitor this issue and update when we have more information.

  2. investigating Jan 23, 2026, 12:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 23, 2026, 12:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 17, 2025

Recording Bots Showing in Teams Meetings

Detected by Pingoru
Nov 17, 2025, 02:39 PM UTC
Resolved
Nov 18, 2025, 09:34 AM UTC
Duration
18h 54m
Affected: United StatesGermanyAustraliaCanadaUnited KingdomSingaporeSouth Africa North
Timeline · 2 updates
  1. investigating Nov 17, 2025, 02:39 PM UTC

    Recorded Teams users with Enterprise Teams licenses may have recently noticed that the recording bots have started to show up in meetings. Our engineering team has engaged with Microsoft to get this resolved and we'll update this page as we progress.

  2. resolved Nov 18, 2025, 09:34 AM UTC

    Microsoft has found and resolved the issue. Please let us know if you have any issues.

Read the full incident report →

Notice October 29, 2025

Unknow Azure Issue

Detected by Pingoru
Oct 29, 2025, 04:20 PM UTC
Resolved
Oct 30, 2025, 12:54 PM UTC
Duration
20h 34m
Affected: United States EastAustralia EastUK SouthGermany West CentralCanada CentralSouth Africa North
Timeline · 3 updates
  1. investigating Oct 29, 2025, 04:20 PM UTC

    We are currently observing a widespread connectivity issue with Azure. We are investigating the issue and will post further updates as we know more.

  2. investigating Oct 30, 2025, 12:54 PM UTC

    Microsoft has resolved the issue. All Azure/IXCloud resources should be available again.

  3. resolved Oct 30, 2025, 12:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2025

IXCloud Open API Access degraded

Detected by Pingoru
Jan 27, 2025, 04:32 PM UTC
Resolved
Jan 28, 2025, 02:42 AM UTC
Duration
10h 9m
Timeline · 3 updates
  1. investigating Jan 27, 2025, 04:32 PM UTC

    We are currently investigating this issue

  2. identified Jan 27, 2025, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 28, 2025, 02:42 AM UTC

    This incident has been resolved.

Read the full incident report →