IXCloud experienced a notice incident on January 22, 2026 affecting United States East, lasting 14h 27m. The incident has been resolved; the full update timeline is below.
Affected components
United States East
Update timeline
- investigating Jan 22, 2026, 09:49 PM UTC
Due to a current Microsoft issue, emails for one-time verification codes necessary for logging into IXCloud may not be delivered. We will continue to monitor this issue and update when we have more information.
- investigating Jan 23, 2026, 12:16 PM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2026, 12:17 PM UTC
This incident has been resolved.