IXCloud incident

Recording Bots Showing in Teams Meetings

Notice Resolved View vendor source →

IXCloud experienced a notice incident on November 17, 2025 affecting United States and Germany and 1 more component, lasting 18h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 02:39 PM UTC
Resolved
Nov 18, 2025, 09:34 AM UTC
Duration
18h 54m
Detected by Pingoru
Nov 17, 2025, 02:39 PM UTC

Affected components

United StatesGermanyAustraliaCanadaUnited KingdomSingaporeSouth Africa North

Update timeline

  1. investigating Nov 17, 2025, 02:39 PM UTC

    Recorded Teams users with Enterprise Teams licenses may have recently noticed that the recording bots have started to show up in meetings. Our engineering team has engaged with Microsoft to get this resolved and we'll update this page as we progress.

  2. resolved Nov 18, 2025, 09:34 AM UTC

    Microsoft has found and resolved the issue. Please let us know if you have any issues.