IXCloud experienced a notice incident on April 22, 2026 affecting UK South, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
UK South
Update timeline
- investigating Apr 22, 2026, 05:36 PM UTC
We have been monitoring an issue with the UK Catalogger since 12:30 pm UK time. Calls have not been lost and we are in the process of re-cataloging recordings. There may be a delay in calls appearing in the UI.
- resolved Apr 22, 2026, 06:55 PM UTC
This incident has been resolved.