Ivanti Cloud incident
Ivanti Neurons Platform - NVU - Deletes may be slow to complete - 1940141
Resolved after 5 days 15 hours, affecting Ivanti Neurons Platform (NVU), on July 1, 2026.
Deletes and other ingest are almost caught up
Affected components
Update timeline
- investigating Jul 01, 2026, 10:44 PM UTC
A number of Neurons customers in the NVU environment may experience a degradation to the service, Deletes may be slow to complete. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
- monitoring Jul 01, 2026, 11:36 PM UTC
A fix has been implemented. Continuing to monitor as services catch up with backlogs.
- monitoring Jul 02, 2026, 01:41 PM UTC
Deletes may still be slow to process. We are continuing to investigate and monitor the situation
- monitoring Jul 06, 2026, 03:15 PM UTC
Deletes and other ingest are almost caught up
- resolved Jul 07, 2026, 01:53 PM UTC
This incident has been resolved.
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