Ivanti Cloud incident

Ivanti Neurons Platform - Device and People APIs

Resolved after 6 hours 15 minutes, affecting Ivanti Neurons Platform (MLU) and Ivanti Neurons Platform (NVU) and 1 more, on May 13, 2026.

monitoring May 14, 2026, 01:34 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2026, 11:46 PM UTC
Resolved
May 14, 2026, 06:01 AM UTC
Duration
6h 15m
Detected by Pingoru
May 13, 2026, 11:46 PM UTC

Affected components

Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (UKU)Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (TKU)

Update timeline

  1. identified May 13, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 14, 2026, 12:15 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 14, 2026, 01:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2026, 06:01 AM UTC

    This incident has been resolved.

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