Ongoing since 03:19 PM UTC, affecting Service Manager / Asset Manager (IRW).
We have identified a potential contributing factor and have taken corrective action. We are monitoring the environment and validating that email processing has returned to normal. We will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 03, 2026, 03:19 PM UTC
We are investigating reports of intermittent email processing issues in the IRW PRD landscape. Further updates will be provided as more information becomes available.
- identified Nov 03, 2026, 05:59 PM UTC
We have identified a potential contributing factor and have taken corrective action. We are monitoring the environment and validating that email processing has returned to normal. We will provide further updates as more information becomes available.
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