Iterable experienced a major incident on August 8, 2025, lasting 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 08, 2025, 11:44 PM UTC
We are seeing issues accessing app.iterable.com. We have identified an issue in one of our services and Engineering is working on a fix. Iterable API is not impacted. All campaigns and journeys are processing as expected. Next update will be by 5PM PDT.
- monitoring Aug 08, 2025, 11:57 PM UTC
We have addressed the issue in our service and app.iterable.com is accessible again. Engineering is monitoring the situation. Next update will be at or before 5:30PM PDT.
- resolved Aug 09, 2025, 12:29 AM UTC
Our login service has recovered and app.iterable.com is fully accessible. If you are still having issues, please reach out to support.