Iterable incident

Small subset of customers on c22 experiencing delays with journey processing, list uploads, and event processing.

Minor Resolved View vendor source →

Iterable experienced a minor incident on June 28, 2024 affecting Journey Processing and List Uploads, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 06:45 PM UTC
Resolved
Jun 28, 2024, 08:04 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 28, 2024, 06:45 PM UTC

Affected components

Journey ProcessingList Uploads

Update timeline

  1. investigating Jun 28, 2024, 06:45 PM UTC

    We have received customer reports of delays with journey processing, list uploads, and event processing on cluster 22. The Engineering team is working on remediating these delays. Next update at 1 PM PT or sooner.

  2. resolved Jun 28, 2024, 08:04 PM UTC

    This incident has been resolved.