Iterable experienced a minor incident on September 24, 2024 affecting User Updates and List Uploads, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
User UpdatesList Uploads
Update timeline
- investigating Sep 24, 2024, 01:34 PM UTC
We are experiencing data ingestion delays on c14, affecting bulk updates, list uploads, and custom events. However, no data is being dropped.
- monitoring Sep 24, 2024, 03:08 PM UTC
Engineering has put in the recovery steps, and are seeing ingestion begin to catch-up. Customers might still see some slight delays while we fully recover. We will update next when ingestion has completely caught up.
- resolved Sep 24, 2024, 03:48 PM UTC
This incident has been resolved.