Iterable experienced a minor incident on November 25, 2024, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 25, 2024, 05:07 PM UTC
Intermittent slowness observed on segmentation page. The engineering team is currently investigating and we will update at 9:45am PT.
- identified Nov 25, 2024, 05:25 PM UTC
The issue has been identified and fix has been implemented. The engineering team will continue monitoring systems and we will update at 10:15am PT or sooner.
- monitoring Nov 25, 2024, 05:47 PM UTC
The issue has been mitigated. The engineering team will continue monitoring systems and we will update at 11:30am PT or sooner.
- monitoring Nov 25, 2024, 07:06 PM UTC
The issue has been mitigated. The engineering team continues to monitor systems. If you are still seeing any impact please reach out to [email protected]
- resolved Nov 25, 2024, 08:18 PM UTC
The issue has been resolved.