Iterable experienced a major incident on January 7, 2025 affecting Global API Success, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Global API Success
Update timeline
- investigating Jan 07, 2025, 07:56 PM UTC
Our on-call engineers are investigating intermittent partial API outages lasting several minutes over the past couple hours. Our monitoring and alerting first detected the issue near 8:53 am PST. Next update by 1PM PST.
- monitoring Jan 07, 2025, 09:01 PM UTC
Our engineering team implemented a fix for the issue and have seen no further API outages. We are continuing to monitor the situation.
- resolved Jan 07, 2025, 10:10 PM UTC
We have not seen further API outages since the last update. This incident is now resolved.