Resolved after 1 hour 18 minutes, affecting US API and Portal KBs and 1 more, on November 18, 2025.
See https://www.cloudflarestatus.com/ Last update: A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Affected components
Update timeline
- identified Nov 18, 2025, 02:16 PM UTC
CloudFlare is the CDN used to secure the IT Portal. See https://www.cloudflarestatus.com for more info on the issue.
- monitoring Nov 18, 2025, 02:46 PM UTC
See https://www.cloudflarestatus.com/ Last update: A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 03:35 PM UTC
Issue resolved. See https://www.cloudflarestatus.com/
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