Resolved after 11 hours 58 minutes, affecting US Cloud, on January 25, 2022.
Storage servers are online! We will continue to monitor and review further tonight during our maintenance.
Affected components
US Cloud
Update timeline
- monitoring Jan 25, 2022, 02:12 PM UTC
Access to the download of files was offline for a few minutes. This incident has been resolved as the failover occured. Maintenance is scheduled tonight for further review.
- monitoring Jan 25, 2022, 04:16 PM UTC
We are continuing to experience issues with the storage and you may experience intermittent downtime as we try to resolve.
- monitoring Jan 25, 2022, 04:28 PM UTC
Storage servers are online! We will continue to monitor and review further tonight during our maintenance.
- resolved Jan 26, 2022, 02:10 AM UTC
This incident has been resolved.
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