I.T Communications Limited incident

Essential network upgrade - Potentially service affecting

Resolved after 8 hours 10 minutes, on June 4, 2018.

completed Jun 04, 2018, 10:59 PM UTC

The scheduled maintenance has been completed.

Started
Jun 04, 2018, 02:48 PM UTC
Resolved
Jun 04, 2018, 10:59 PM UTC
Duration
8h 10m
Detected by Pingoru
Jun 04, 2018, 02:48 PM UTC

Update timeline

  1. scheduled Jun 04, 2018, 02:48 PM UTC

    Essential network upgrade - Potentially service affecting We are upgrading part of our network which interconnects into the London Internet Exchange (Linx) to increase the available bandwidth to and from our network. We will be doing this at 20:00 hours today 04/06/2018. Any customers who connect to our network via Linx Lon1 May notice a very small outage while traffic re-routes to Linx 2, however we will be doing a graceful shutdown so any existing connections will remain active and new connections will automatically re-route. once we see no active traffic, we will then do a full shutdown and start the required work. This work is required in order to improve our network infrastructure and ensure continued high levels of resiliency, reliability, security and scalability.

  2. scheduled Jun 04, 2018, 06:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jun 04, 2018, 07:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Jun 04, 2018, 10:59 PM UTC

    The scheduled maintenance has been completed.

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