I.T Communications Limited incident

Brief call routing disturbance

Resolved after 1 hour 22 minutes, on June 29, 2018.

monitoring Jun 29, 2018, 04:08 PM UTC

We continue to investigate the cause of this.

Started
Jun 29, 2018, 02:50 PM UTC
Resolved
Jun 29, 2018, 04:12 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 29, 2018, 02:50 PM UTC

Update timeline

  1. investigating Jun 29, 2018, 02:50 PM UTC

    We've had a few reports of call failures coming into the network at around 15h30. Whilst this apparently recovered a few minutes later we're currently investigating the cause. Our own on-net and external monitoring doesn't show any failures at the IP network or application layer.

  2. monitoring Jun 29, 2018, 04:08 PM UTC

    We continue to investigate the cause of this.

  3. resolved Jun 29, 2018, 04:12 PM UTC

    This incident has been resolved.

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