Resolved after 4 hours 20 minutes, affecting Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk, on July 31, 2020.
We completed the migration shortly after 2pm, we have since had no reports of any issues on this cluster.
Affected components
Soft-Switch PBX - pbx-cl1-03.soft-switch-pbx.uk
Update timeline
- investigating Jul 31, 2020, 11:54 AM UTC
There is a fault with the Network Card in the server for PBX-03 which may have been the cause of audio loss during calls. We are migrating the server to new hardware, if customers do not have service at the moment. Please reboot the phones. This will ensure they move to PBX-02
- resolved Jul 31, 2020, 04:15 PM UTC
We completed the migration shortly after 2pm, we have since had no reports of any issues on this cluster.
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