I.T Communications Limited incident
The London Internet Exchange (Linx) Outage
Notice Vendor's status page →
Resolved after 7 hours 4 minutes, on September 30, 2020.
Traffic should now be routed away from the affected network and service resumed.
Update timeline
- investigating Sep 30, 2020, 02:57 PM UTC
The London Internet Exchange (Linx) is experiencing issues at both Lon1 and Lon2, this will affect most ISPs in the UK including I.T Communications. Depending on how your ISP routes traffic, you may be experiencing a total loss of service including general internet access. Update to follow.
- investigating Sep 30, 2020, 02:59 PM UTC
We will be moving re-routing traffic as to restore service.
- monitoring Sep 30, 2020, 03:08 PM UTC
Traffic should now be routed away from the affected network and service resumed.
- resolved Sep 30, 2020, 10:02 PM UTC
This incident has been resolved.
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