I.T Communications Limited incident
Soft-Switch PBX CL2 03 CPU Load Issues
Resolved after 40 minutes, affecting Soft-Switch PBX - pbx-03.it-communicationsltd.co.uk, on September 6, 2021.
Following the changes made to the server node, PBX-CL2-03 is now back in service. Just waiting for the Databases to catch up with any changes while PBX-03 was out of service. We will continue to monitor the node and take action if the CPU load increases again.
Affected components
Update timeline
- identified Sep 06, 2021, 12:20 PM UTC
We are aware of an issue at the moment with one of the server nodes in Soft-Switch Cluster CL2 We are investigating at the moment to find out what the cause is.
- monitoring Sep 06, 2021, 12:27 PM UTC
Following the changes made to the server node, PBX-CL2-03 is now back in service. Just waiting for the Databases to catch up with any changes while PBX-03 was out of service. We will continue to monitor the node and take action if the CPU load increases again.
- resolved Sep 06, 2021, 01:00 PM UTC
node is now reporting normal CPU Usage, We will continue to monitor closely.
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