I.T Communications Limited incident
London Internet Exchange (Lon1) Loss of Service
Resolved after 15 minutes, affecting London LINX Lon 1, on November 10, 2021.
We have lost access to London Internet Exchange (Lon1). Traffic will automatically reroute until the issue is resolved. We have dispatched an engineer to check our Linx Fibre Cable at the Volta Data Centre before raising this as a fault with the London Internet Exchange (Lon1)
Affected components
Update timeline
- investigating Nov 10, 2021, 12:59 PM UTC
We have lost access to London Internet Exchange (Lon1). Traffic will automatically reroute until the issue is resolved. We have dispatched an engineer to check our Linx Fibre Cable at the Volta Data Centre before raising this as a fault with the London Internet Exchange (Lon1)
- resolved Nov 10, 2021, 01:15 PM UTC
This is now fixed. It was due to a fibre cable issue outside of our network.
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