Island incident

User authentication degradation

Major Resolved View vendor source →

Island experienced a major incident on June 21, 2022 affecting US - Browser and EU - Browser and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:34 AM UTC
Resolved
Jun 21, 2022, 07:48 AM UTC
Duration
13m
Detected by Pingoru
Jun 21, 2022, 07:34 AM UTC

Affected components

US - BrowserEU - BrowserUS - Management ConsoleEU - Management Console

Update timeline

  1. identified Jun 21, 2022, 07:34 AM UTC

    We're seeing some elevated error rates related to user authentication. These are caused by a partial outage in CloudFlare, impacting many global services. We are monitoring the situation and we'll be updating shortly.

  2. resolved Jun 21, 2022, 07:48 AM UTC

    All systems returned to normal operation.