Island experienced a major incident on February 12, 2024 affecting US - Browser and EU - Browser and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 12, 2024, 02:45 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console. We are investigating and will be updating shortly.
- investigating Feb 12, 2024, 03:07 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console. We are investigating and will be updating as soon as new information becomes available.
- investigating Feb 12, 2024, 03:10 PM UTC
We are continuing to investigate this issue.
- investigating Feb 12, 2024, 03:28 PM UTC
We are continuing to investigate this issue.
- investigating Feb 12, 2024, 03:44 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 12, 2024, 03:59 PM UTC
The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.
- resolved Feb 12, 2024, 04:06 PM UTC
The login issue was resolved and the service is fully operational.