Island incident

Data and analytics

Minor Resolved View vendor source →

Island experienced a minor incident on May 17, 2023 affecting US - Management Console and EU - Management Console and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 01:59 PM UTC
Resolved
May 17, 2023, 02:25 PM UTC
Duration
26m
Detected by Pingoru
May 17, 2023, 01:59 PM UTC

Affected components

US - Management ConsoleEU - Management ConsoleUK - Management Console

Update timeline

  1. identified May 17, 2023, 01:28 PM UTC

    We identified an issue that can cause delays in the data and analytics in the Management Console. We are monitoring the situation and will be updating shortly.

  2. monitoring May 17, 2023, 01:59 PM UTC

    We found the root cause for the issue that caused a delay in the analytics in the Management Console and provided a fix. We are monitoring closely to confirm resolution.

  3. resolved May 17, 2023, 02:25 PM UTC

    The issue that caused delays in the anaytics in the Management Console was resolved and the service is fully operational.