Island incident

Island Platform Performance Degredation

Minor Resolved View vendor source →

Island experienced a minor incident on June 13, 2023 affecting US - Browser and US - Management Console, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:31 PM UTC
Resolved
Jun 13, 2023, 08:54 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 13, 2023, 07:31 PM UTC

Affected components

US - BrowserUS - Management Console

Update timeline

  1. identified Jun 13, 2023, 07:31 PM UTC

    We identified a degradation in the functionality of the Island Browser and related Cloud services due to an issue with Island's cloud hosting provider (AWS). We are monitoring the situation and will be updating shortly.

  2. monitoring Jun 13, 2023, 08:26 PM UTC

    Our monitoring verified that major browser functionality is not imacted, we are continueing the monitoring and will post further updates.

  3. resolved Jun 13, 2023, 08:54 PM UTC

    The issue that impacted the Island Browser and related Cloud services was resolved and the service is fully operational.