Island experienced a major incident on October 30, 2023 affecting US - Browser and EU - Browser and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
US - BrowserEU - BrowserUK - BrowserUS - Management ConsoleEU - Management ConsoleUK - Management Console
Update timeline
- identified Oct 30, 2023, 08:07 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Management Console. We are investigating and will be updating shortly.
- monitoring Oct 30, 2023, 08:30 PM UTC
The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.
- resolved Oct 30, 2023, 08:46 PM UTC
The login issue was resolved and the service is fully operational.