Island incident

Island Browser Login issue

Major Resolved View vendor source →

Island experienced a major incident on September 4, 2024 affecting US - Browser and EU - Browser and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 01:34 PM UTC
Resolved
Sep 04, 2024, 01:43 PM UTC
Duration
9m
Detected by Pingoru
Sep 04, 2024, 01:34 PM UTC

Affected components

US - BrowserEU - BrowserUK - BrowserCanada - BrowserAU - BrowserUS - Management ConsoleEU - Management ConsoleUK - Management ConsoleCanada - Management ConsoleAU - Management Console

Update timeline

  1. identified Sep 04, 2024, 01:34 PM UTC

    Some users might be experiencing intermittent errors when trying to log into the Island Browser when logging into a new browser profile. We are investigating and will be updating shortly.

  2. resolved Sep 04, 2024, 01:43 PM UTC

    The login issue was resolved and the service is fully operational.