Island experienced a major incident on September 30, 2024 affecting US - Management Console and EU - Management Console and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 30, 2024, 04:59 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.
- investigating Sep 30, 2024, 05:06 PM UTC
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.
- monitoring Sep 30, 2024, 05:15 PM UTC
We found the root cause for the increased error rates in the Island Management Console and provided a fix. We are monitoring closely to confirm resolution.
- resolved Sep 30, 2024, 05:33 PM UTC
The Island Management Console login issue was resolved and the service is fully operational.