iSAMS MIS incident

Hong Kong Outage

Critical Resolved View vendor source →

iSAMS MIS experienced a critical incident on August 23, 2022 affecting Southeast Asia Data Centre, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 03:45 AM UTC
Resolved
Aug 23, 2022, 03:45 AM UTC
Duration
—
Detected by Pingoru
Aug 23, 2022, 03:45 AM UTC

Affected components

Southeast Asia Data Centre

Update timeline

  1. resolved Aug 23, 2022, 03:46 AM UTC

    This incident has been resolved.

  2. postmortem Aug 23, 2022, 03:48 AM UTC

    A change was made to our Hong Kong firewalls which affected DNS lookups for the servers. This change was made for an unrelated issue and was reverted once the issue was identified.