Resolved after 20 hours 15 minutes, on July 8, 2024.
The issue with faxing has been resolved. Users may experience delays when sending and receiving faxes as the backlog is worked, or you may resend any outbound faxes that do not process. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
Update timeline
- investigating Jul 08, 2024, 03:47 PM UTC
We have been informed by Updox that there is an active issue with faxing. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution.
- identified Jul 08, 2024, 04:47 PM UTC
Updox continues to monitor the issue. We will provide a final update as soon as possible.
- identified Jul 08, 2024, 07:33 PM UTC
Updox continues to monitor the issue. We will provide a final update as soon as possible.
- resolved Jul 09, 2024, 12:03 PM UTC
The issue with faxing has been resolved. Users may experience delays when sending and receiving faxes as the backlog is worked, or you may resend any outbound faxes that do not process. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
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