Resolved after 4 hours 55 minutes, on July 11, 2024.
The issue with ID.me EPCS has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
Update timeline
- investigating Jul 11, 2024, 05:15 PM UTC
We have been informed by ID.me that there is an active issue with EPCS ID.me MFA. This would cause issues with prescribing controlled substances if your provider is setup through ID.me. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution.
- identified Jul 11, 2024, 06:36 PM UTC
ID.me continues to work towards a resolution for the prescribing issue. We will provide a final update as soon as possible!
- identified Jul 11, 2024, 08:25 PM UTC
ID.me continues to work towards a resolution for the prescribing issue. We will provide a final update as soon as possible!
- monitoring Jul 11, 2024, 10:03 PM UTC
Please know the issue with ID.me EPCS has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.
- resolved Jul 11, 2024, 10:10 PM UTC
The issue with ID.me EPCS has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
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