Resolved after 3 hours 8 minutes, on July 26, 2024.
The issue with accessing faxes and eDocs has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues. **Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
Update timeline
- investigating Jul 26, 2024, 04:14 PM UTC
We are aware that there is an issue with accessing faxes and eDocuments that is affecting all of our customers at this time. Please know our development team is working diligently with Expedient towards a resolution, and we will provide an update as soon as possible.
- identified Jul 26, 2024, 04:47 PM UTC
Please know our teams are still actively working to resolve your current issue with accessing faxes and eDocs. We will provide a final update as soon as possible. We thank you for your patience.
- identified Jul 26, 2024, 05:20 PM UTC
Please know our teams are still actively working to resolve your current issue with accessing faxes and eDocs. We will provide a final update as soon as possible. We thank you for your patience.
- resolved Jul 26, 2024, 06:09 PM UTC
The issue with accessing faxes and eDocs has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues. **Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
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