iSalus Healthcare incident

Failed Credit Card Payments

Resolved after 1 hour 7 minutes, on September 25, 2024.

monitoring Sep 25, 2024, 02:46 PM UTC

Please know the issue with credit card processing has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

Started
Sep 25, 2024, 01:54 PM UTC
Resolved
Sep 25, 2024, 03:01 PM UTC
Duration
1h 7m
Detected by Pingoru
Sep 25, 2024, 01:54 PM UTC

Update timeline

  1. investigating Sep 25, 2024, 01:54 PM UTC

    We have identified that there is an active issue with credit card payments. We are working with our teams, and we will update you as soon as we hear further information on resolution.

  2. monitoring Sep 25, 2024, 02:46 PM UTC

    Please know the issue with credit card processing has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

  3. resolved Sep 25, 2024, 03:01 PM UTC

    This incident has been resolved.

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