iSalus Healthcare incident

OfficeEMR Slowness

Resolved after 51 minutes, on October 22, 2024.

resolved Oct 22, 2024, 08:30 PM UTC

The issue with system degradation has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

Started
Oct 22, 2024, 07:39 PM UTC
Resolved
Oct 22, 2024, 08:30 PM UTC
Duration
51m
Detected by Pingoru
Oct 22, 2024, 07:39 PM UTC

Update timeline

  1. investigating Oct 22, 2024, 07:39 PM UTC

    We are aware of the system degradation inside multiple areas of OfficeEMR. Please know our development team is working diligently towards a resolution, and we will provide an update every hour. We are sorry for the inconvenience.

  2. resolved Oct 22, 2024, 08:30 PM UTC

    The issue with system degradation has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

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