Resolved after 18 hours 51 minutes, on November 19, 2024.
The issue with intake signatures on iPads has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
Update timeline
- investigating Nov 19, 2024, 06:23 PM UTC
We are aware that there is an issue with signatures not capturing on Intelligent Intakes when using an iPad that is affecting our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible. IMPORTANT- Patients may use the 'Type' signature option as an alternative while we work on a resolution. We thank you for your patience with this matter.
- monitoring Nov 20, 2024, 01:21 AM UTC
Please know the issue with intake signatures has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.
- resolved Nov 20, 2024, 01:15 PM UTC
The issue with intake signatures on iPads has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.
Your product runs on more than iSalus Healthcare
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services