Unable to access OfficeEMR

Update timeline

1. investigating Feb 27, 2025, 11:48 AM UTC

   We are aware that certain customers are experiencing an issue with logging into OfficeEMR. Please know our development team is working diligently with our partners towards a resolution, and we will provide an update as soon as possible.

2. identified Feb 27, 2025, 12:05 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

3. identified Feb 27, 2025, 12:22 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

4. identified Feb 27, 2025, 12:38 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

5. identified Feb 27, 2025, 12:56 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

6. identified Feb 27, 2025, 01:12 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

7. identified Feb 27, 2025, 01:28 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

8. identified Feb 27, 2025, 01:52 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

9. identified Feb 27, 2025, 02:16 PM UTC

   Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

10. identified Feb 27, 2025, 02:35 PM UTC

    Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

11. identified Feb 27, 2025, 02:54 PM UTC

    Please know our teams are still actively working with our partners to resolve your current issue with accessing OfficeEMR. We will provide a final update as soon as possible. We thank you for your patience.

12. monitoring Feb 27, 2025, 03:07 PM UTC

    Please know the issue with OfficeEMR access and slowness has currently been resolved. We will continue to monitor this and provide a final update shortly. Please contact Support if you have any further issues. We thank you for your patience.

13. resolved Feb 27, 2025, 06:38 PM UTC

    The issue with OfficeEMR access and slowness has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.