Resolved after 1 day, on April 4, 2025.
The issue with letters has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues. **Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
Update timeline
- identified Apr 04, 2025, 03:23 PM UTC
Please know our teams are still actively working to resolve the current issue with some letters not updating. We will provide a final update as soon as possible. We thank you for your patience.
- monitoring Apr 04, 2025, 05:47 PM UTC
Please know the issue with letters has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.
- resolved Apr 05, 2025, 03:56 PM UTC
The issue with letters has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues. **Customer Action Required: If you are still experiencing issues, please log out and close your browser, clear your cache files and try again. We apologize for any inconvenience this may cause.
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