Resolved after 2 hours 16 minutes, on April 9, 2025.
Thank you for your patience. The faxing issue has been resolved. Any faxes sent during the impact time, 9:55AM - 12:40PM, will be delivered as normal today.
Update timeline
- identified Apr 09, 2025, 03:14 PM UTC
We have been informed by Updox that there is an active issue with faxing. We have ticketed the issue with them, and we will update you as soon as we hear further information on resolution.
- identified Apr 09, 2025, 04:30 PM UTC
Updox continues to monitor the issue with faxing. We will provide a final update as soon as possible.
- monitoring Apr 09, 2025, 05:05 PM UTC
Please know the issue with Updox has currently been resolved. They will continue to monitor this and provide a final update shortly. We thank you for your patience.
- resolved Apr 09, 2025, 05:31 PM UTC
Thank you for your patience. The faxing issue has been resolved. Any faxes sent during the impact time, 9:55AM - 12:40PM, will be delivered as normal today.
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