iSalus Healthcare incident

Office EMR Issue

Resolved after 1 hour 8 minutes, on April 28, 2025.

resolved Apr 28, 2025, 12:29 PM UTC

The issue with Office EMR has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

Started
Apr 28, 2025, 11:21 AM UTC
Resolved
Apr 28, 2025, 12:29 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 28, 2025, 11:21 AM UTC

Update timeline

  1. investigating Apr 28, 2025, 11:21 AM UTC

    We are aware that there is an issue with Office EMR affecting all of our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible. We will provide updates every 15 minutes.

  2. monitoring Apr 28, 2025, 11:33 AM UTC

    Please know the issue with Office EMR has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

  3. resolved Apr 28, 2025, 12:29 PM UTC

    The issue with Office EMR has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

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