Office EMR Issue

Update timeline

1. investigating Apr 28, 2025, 08:58 PM UTC

   We are aware that there is an issue with Office EMR affecting all of our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible. We will provide updates every 15 minutes.

2. identified Apr 28, 2025, 09:12 PM UTC

   Please know our teams are still actively working to resolve your current issue within Office EMR. We will continue to provide updates every 15 minutes. We thank you for your patience.

3. identified Apr 28, 2025, 09:28 PM UTC

   Please know our teams are still actively working to resolve your current issue within Office EMR. We will continue to provide updates every 15 minutes. We thank you for your patience.

4. identified Apr 28, 2025, 09:43 PM UTC

   Please know our teams are still actively working to resolve your current issue within Office EMR. We will continue to provide updates every 15 minutes. We thank you for your patience.

5. identified Apr 28, 2025, 10:00 PM UTC

   Please know our teams are still actively working to resolve your current issue within Office EMR. We will continue to provide updates every 15 minutes. We thank you for your patience.

6. monitoring Apr 28, 2025, 10:16 PM UTC

   Please know the issue with Office EMR has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

7. resolved Apr 29, 2025, 12:38 AM UTC

   The issue with Office EMR has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.