iSalus Healthcare incident

Office EMR Issue

Resolved after 6 hours 6 minutes, on April 30, 2025.

resolved May 01, 2025, 03:03 AM UTC

The issue with Office EMR has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

Started
Apr 30, 2025, 08:57 PM UTC
Resolved
May 01, 2025, 03:03 AM UTC
Duration
6h 6m
Detected by Pingoru
Apr 30, 2025, 08:57 PM UTC

Update timeline

  1. investigating Apr 30, 2025, 08:57 PM UTC

    We are aware that there is an issue with Office EMR affecting all of our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible. We will provide updates every 15 minutes.

  2. monitoring Apr 30, 2025, 09:21 PM UTC

    Please know the issue with Office EMR has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

  3. resolved May 01, 2025, 03:03 AM UTC

    The issue with Office EMR has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.

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