iSalus Healthcare incident

Claim Validation Issue

Resolved after 6 hours 53 minutes, on June 6, 2025.

resolved Jun 06, 2025, 09:06 PM UTC

This incident was resolved as of 12pm on 6/6. For good measures, we did continue to monitor to ensure performance was meeting expectations. If you have any further questions, please contact support

Started
Jun 06, 2025, 02:13 PM UTC
Resolved
Jun 06, 2025, 09:06 PM UTC
Duration
6h 53m
Detected by Pingoru
Jun 06, 2025, 02:13 PM UTC

Update timeline

  1. investigating Jun 06, 2025, 02:13 PM UTC

    OfficeEMR is experiencing an issue involving Claim Validations. Clients will see this impact upon reviewing claims ready for processing. We are investigating the issue and will post updates accordingly.

  2. resolved Jun 06, 2025, 09:06 PM UTC

    This incident was resolved as of 12pm on 6/6. For good measures, we did continue to monitor to ensure performance was meeting expectations. If you have any further questions, please contact support

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