Office EMR Issue

Update timeline

1. investigating Jan 05, 2026, 12:35 PM UTC

   We are aware that there is an issue with OfficeMD.net affecting all of our customers at this time. Please know our development team is working diligently towards a resolution, and we will provide an update as soon as possible. We will provide updates every 10 minutes.

2. identified Jan 05, 2026, 12:47 PM UTC

   Please know our teams are still actively working to resolve your current issue with OfficeMD.net. We will continue to provide updates every 10 minutes. We thank you for your patience.

3. identified Jan 05, 2026, 12:58 PM UTC

   Please know our teams are still actively working to resolve your current issue withOfficeMD.net. We will continue to provide updates every 10 minutes. We thank you for your patience.

4. identified Jan 05, 2026, 01:08 PM UTC

   Please know our teams are still actively working to resolve your current issue with OfficeMD.net. We will continue to provide updates every 10 minutes. We thank you for your patience.

5. identified Jan 05, 2026, 01:33 PM UTC

   OfficeMD.net access has been restored. Our teams are finalizing restoring services for MyMedicalLocker. We will continue to provide updates every 10 minutes.

6. monitoring Jan 05, 2026, 01:48 PM UTC

   Please know the issue with OfficeMD.net has currently been resolved. We will continue to monitor this and provide a final update shortly. We thank you for your patience.

7. resolved Jan 05, 2026, 01:59 PM UTC

   The issue with OfficeMD.net has been resolved. We appreciate your patience during this time. Please reach out to support for any further questions/issues.