iSalus Healthcare incident

Unable to Access OfficeEMR

Resolved after 51 minutes, on February 6, 2026.

monitoring Feb 06, 2026, 11:52 AM UTC

We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 15 minutes.

Started
Feb 06, 2026, 11:22 AM UTC
Resolved
Feb 06, 2026, 12:14 PM UTC
Duration
51m
Detected by Pingoru
Feb 06, 2026, 11:22 AM UTC

Update timeline

  1. investigating Feb 06, 2026, 11:22 AM UTC

    iSalus is experiencing a disruption in service. Users may not be able to access OfficeEMR. We are investigating the issue and will post updates every 15 minutes.

  2. identified Feb 06, 2026, 11:43 AM UTC

    Our team continues to investigate the service interruption within OfficeEMR and we will continue to provide updates every 15 minutes. Thank you for your patience.

  3. monitoring Feb 06, 2026, 11:52 AM UTC

    We have implemented a fix for the disruption in service and the issue is resolved. All systems are operational at this time. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 15 minutes.

  4. resolved Feb 06, 2026, 12:14 PM UTC

    This incident has been resolved.

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