IronTree Outage History

IronTree is up right now

Pingoru has recorded 60 incidents for IronTree: 19 in the last 12 months and 7 in the last 90 days.

Source: status.irontree.co.za

60incidents recorded
19last 12 months
7last 90 days
4 daystypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct15%
Pingoru began tracking IronTree in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026256 of 720 (8%)
May 20264467 of 744 (63%)
June 2026168 of 720 (9%)
July 20262342 of 744 (46%)
August 2026131 of 744 (4%)
September 20264293 of 720 (41%)
October 2026190 of 588 (15%)

Incidents, newest first

Minor November 7, 2024 Partial Internet Outage 5d 5h IronTree VPC Hosting, IronTree Backup Web Console, IronTree Backup Storage, IronTree Cloud Vault Object Storage and 1 more

Started Nov 07, 2024, 03:34 AM UTC· resolved Nov 12, 2024, 08:39 AM UTC

  1. investigating Nov 07, 2024, 03:34 AM UTC

    We are currently investigating a partial internet outage.

  2. investigating Nov 07, 2024, 09:06 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 07, 2024, 09:45 AM UTC

    We have identified the issue relating to international routing from one of our upstream providers. We are troubleshooting with the provider.

  4. identified Nov 08, 2024, 09:26 AM UTC

    We have will be performing urgent maintenance to test the fix done by our upstream provider. This may affect clients connecting to their servers. If this is the case, we will revert the changes as soon as possible.

  5. identified Nov 08, 2024, 09:38 AM UTC

    Unfortunately, the upstreams changes didn't work and we have revert until additional changes are done.

  6. identified Nov 08, 2024, 01:18 PM UTC

    We will be working with our upstream provider on resolving this at 18:00pm tonight. The faulty line needs to be enabled for the testing which will cause some international traffic outages on the clients that route via this upstream. The troubleshooting is scheduled to run for up to 2 hours

  7. identified Nov 09, 2024, 02:56 PM UTC

    We will be working with our upstream provider on resolving this at 17:00pm tonight. The faulty line needs to be enabled for the testing which will cause some international traffic outages on the clients that route via this upstream. The troubleshooting is scheduled to run for up to 2 hours

  8. identified Nov 11, 2024, 11:04 AM UTC

    Changes have been made by our upstream provider and they would like to test this at 18:00 tonight. This may involve some international traffic to fail for our clients during this window. Expected timeline: 2 hours Expected effect: Partial network routing outage affecting international traffic

  9. monitoring Nov 11, 2024, 04:40 PM UTC

    The issue has been fixed by our upstream provider. We are currently monitoring over night to ensure all is stable. We have requested an incident report. This may take up to 2 weeks. Please request the report from [email protected], so that when it is available, we can send it out.

  10. resolved Nov 12, 2024, 08:39 AM UTC

    The upstream line has remained stable and operational.

Read the full incident report →