IRONSCALES incident

Automatic incidents not created on GWS

Resolved after 3 hours 30 minutes, affecting Google Workspace Protection, on September 16, 2022.

identified Sep 16, 2022, 07:43 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 16, 2022, 04:58 PM UTC
Resolved
Sep 16, 2022, 08:28 PM UTC
Duration
3h 30m
Detected by Pingoru
Sep 16, 2022, 04:58 PM UTC

Affected components

Google Workspace Protection

Update timeline

  1. investigating Sep 16, 2022, 04:58 PM UTC

    The system is not creating new incidents in GWS but manual reports and classification are working.

  2. identified Sep 16, 2022, 07:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 16, 2022, 08:28 PM UTC

    This incident has been resolved

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